Right to comment on your care & to have your concern addressed. You may direct any complain to the staff member or the manager so that immediate & appropriate action can be taken.
Entitled to choose the physician & if need be get transferred to the unit of his choice to seek a second opinion.
Right to know about the expected cost of treatment information
Right to access to his/her clinical records as per hospital policy & know about hospital rules & regulations.
Right to give informed consent prior to initiation of any procedure / surgery including risks involved and understanding the alternatives available.
Right to privacy & confidentiality of treatment during diagnosis to ensure confidentiality of medical record.
Right to respect, dignity during treatment and also maintaining safety and security within hospital premises. Right to be protected from physical abuse & negligence.
In case transfer to another facility is required, patient to be provided complete explanation including alternatives to the transfer
Patient family have right to seek an additional opinion regarding clinical care.
Expected to follow treatment plan recommended by the treating physician & in case of refusal, responsible for the consequences of the same
One must abide by hospital rules & regulations affecting their code and conduct. The patients shall maintain decorum at all times and shall not cause any nuisance / disturbance within the premises. They are expected to limit the number of visitors to not more than one at a time. In special circumstances visits may be inadvisable temporarily.
Expected to provide correct demographic and medical details of the patient
Expected to know that the financial obligation for the services are met
To frequently wash hands before and after entering the patient care areas, this would help in minimising infections for our patients
Responsibility to understand all instructions before signing the consent form. In case of any query, please clarify with the treating team
Patients are expected not to panic in case of adverse reactions and should approach the doctor / paramedic immediately
No photography, video shooting is allowed within or in the vicinity of the hospital without prior permission of the management
Responsible for respecting doctors, nurses and other healthcare professionals
Not to leave the hospital, while admitted in the hospital.
Responsibility to take care of all your valuable and belongings